Shipping policy
SHIPPING POLICY
Thank you for shopping with Tiny Hug Studio.
All of our products are made to order. Once an order is placed, production typically takes 2–7 business days before shipment.
Estimated Shipping Times
United States:
3–7 business days after production
International:
7–21 business days after production
Please note that shipping times are estimates and may vary due to carrier delays, customs processing, holidays, or other factors beyond our control.
Once your order has shipped, you will receive a tracking number via email.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may require additional shipping charges for reshipment.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 30 days of the estimated delivery date at:
kc1090890@gmail.com
We will work with our fulfillment partner to investigate the issue and provide an appropriate solution.
Contact Us
For any shipping-related questions, please contact:
kc1090890@gmail.com